A cybersecurity deadline became a complete technology overhaul.
A cybersecurity mandate from the town’s insurer turned into a complete technology overhaul: fiber internet, a managed and secured network, four portals, layered backups, and a single local team to call.
The challenge
The Town of Creston’s insurance provider gave them a warning: meet a new set of cybersecurity standards, or risk losing their coverage. For a small town with no in-house IT and a tight budget, that was a tall order. They needed someone local who could bring everything up to standard, help pay for it, and keep it running.
What we did
Fast, reliable internet
We brought local fiber to town hall. Their connection went from roughly 5 megabits per second down and half a megabit up to a steady 250 in both directions, finally fast enough to get real work done.
A network with no dead zones
New networking equipment gave the whole office solid, reliable coverage, with no more spots where the signal dropped.
Security brought up to standard
We put a proper firewall in place, locked down the network, and set up the protections the insurer was asking for. We manage it all remotely so it stays current.
Funding the upgrade
We helped the town find and apply for grants to pay for the new technology, so the cost didn’t land on local taxpayers.
Software for how a town runs
We built the town a new website along with three secure portals: one for residents, one for staff, and one for the council.
Professional email and phones
We moved the town off a personal email account onto proper addresses on their own .gov domain, and set up a modern phone system that can send and receive text messages for the first time, while keeping their existing number.
Backups that hold
Town records are now backed up in three places: on-site, off-site, and in the cloud, so nothing gets lost.
New hardware and physical security
We set up new computers, printers, and scanners, and added security cameras and door access control to protect the building itself.
The result
- Met the cybersecurity standards their insurance required.
- Internet roughly fifty times faster than before.
- Residents, staff, and council each have a secure place to get things done online.
- Town records protected by layered, automatic backups.
- One local team to call for anything technology related, at a cost a small town can carry.
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